A: It depends on your skin concerns (acne, aging, pigmentation, dryness, etc.). For example: Hydrafacial suits all skin types and focuses on hydration and exfoliation. Microneedling is great for texture, scars, and anti-aging. LED therapy helps reduce inflammation and kill acne-causing bacteria. A consultation with a licensed professional is the best way to determine the ideal treatment.

A: Most people benefit from monthly facials. However, treatments like microneedling may only be needed every 4–6 weeks due to skin regeneration time. We reccomennd considering at least one treatment every 3 months.

A: A Hydrafacial is a multi-step treatment that cleanses, exfoliates, extracts impurities, and hydrates the skin using a patented device.

A: Yes! It’s non-irritating and customizable, making it suitable for sensitive skin types.

A: It typically takes 60 minutes, and there is no downtime. You can return to normal activities right after.

A: It involves using tiny needles to create controlled micro-injuries in the skin, stimulating collagen and elastin production.

A: It improves skin texture, reduces fine lines, scars, and hyperpigmentation, and enhances overall skin tone.

A: A numbing cream is applied beforehand, so discomfort is minimal.

A: Initial improvements can be seen in 24-48 hours, with more noticeable results in 2-3 weeks.

A: In addition to stimulating collagen, a skin booster (like hyaluronic acid or vitamins) is infused during treatment to deeply hydrate and rejuvenate skin.

A: Ideal for dull, dehydrated, or aging skin needing an extra glow and hydration boost.

A: LED therapy post-treatment calms inflammation, speeds up healing, and enhances overall results by targeting issues like acne or redness.

A: Minimal. Expect slight redness for 1–2 days, but LED reduces this significantly.

A: Lumi Eyes is an injectable treatment targeting dark circles, puffiness, and fine lines under the eyes.

A: Lumi Eyes is applied or injected into the delicate under-eye area, and microneedling enhances its absorption and effectiveness.

A: Yes, but it’s best for clients concerned with tired, dark, or hollow under-eyes.

A: Inspired by Korean beauty rituals, this facial emphasizes hydration, brightening, and a dewy glow using gentle exfoliation and layering of serums

A: Yes. It's non-comedogenic and focuses on soothing and hydration, which helps balance oily and acne-prone skin.

A: It uses radio frequency energy to heat the skin's deeper layers, stimulating collagen and tightening the skin.

A: Anyone noticing skin laxity, fine lines, or sagging, especially in the face, neck, and jawline.

A: A series of 4–6 treatments is usually recommended for best results.

A: A quick (usually 30-minute) treatment that includes cleansing, exfoliation, a mask, and hydration—perfect for busy schedules.

A: It’s great for maintenance but not as in-depth as a full treatment for major skin concerns.

A: Different light wavelengths target different issues: Blue Light: Kills acne-causing bacteria. Red Light: Boosts collagen and reduces inflammation. Green/Yellow Light: Calms redness and evens skin tone.

A: Yes, it’s non-invasive and suitable for all skin types.

A: Due to new legislation effective from 1st June 2025, all aesthetics treatments require a face-to-face consultation before proceeding. You can book your consultation online through our website. Treatments cannot be carried out without this step.

A: During your consultation, we will assess your medical history, discuss your goals, and determine whether the treatment is safe and suitable for you. This is also an opportunity to ask questions and ensure you’re fully informed before proceeding.

A: Anti-wrinkle injections (commonly known as Botox) are used to relax targeted facial muscles, reducing the appearance of fine lines and wrinkles. You can choose from: 1 Area (e.g., forehead) 2 Areas (e.g., forehead + frown lines) 3 Areas (e.g., forehead + frown lines + crow’s feet) Results typically last 3–6 months.

A: Nasolabial folds are the lines that run from the sides of your nose to the corners of your mouth. These can be softened using dermal fillers, which add volume and restore youthful contours.

A: Marionette lines are the lines that run from the corners of your mouth downward toward your chin. Fillers in this area help lift and support the lower face, reducing a sad or tired appearance.

A: B12 injections are a quick way to boost energy, support immune health, and improve concentration and mood. They’re especially beneficial for those with low B12 levels or fatigue. A consultation is still required before your first injection.

A: Anti-wrinkle injections: 3–6 months Dermal fillers: 6–12 months depending on area and product used B12 injections: Varies per person; can be repeated weekly or monthly based on need

A: In compliance with the new regulations, a cooling-off period is required after your face-to-face consultation, meaning treatments will be scheduled for a later date, not the same day.

A: All aesthetics services are carried out by qualified and medically trained professionals, ensuring safety, compliance, and high-quality results.

A: Permanent Makeup is a form of cosmetic tattooing that enhances facial features like brows and lips. It involves implanting pigment into the skin to create long-lasting definition, shape, and colour.

A: Powder or Ombre Brows create a soft, shaded makeup look — similar to filled-in brows with pencil or powder. They are ideal for clients seeking a more polished, defined brow with a gradient effect from light to dark.

A: Colour Retouch is done 6–12 weeks after your initial PMU session to reinforce shape and colour. It’s part of the standard two-step process for new clients. Colour Refresh is for clients with faded or very old PMU (typically 12+ months old) needing a full pigment boost to restore shape and vibrancy.

A: Lip Blush is a semi-permanent treatment that enhances the natural shape and colour of your lips. It can create a fuller, more defined appearance while correcting tone and adding a youthful tint.

A: Lip Liner defines the natural lip border using pigment, creating a more sculpted and symmetrical look. It can be combined with Lip Blush for a full enhancement or done on its own for subtle definition.

A: Brows: 1–3 years Lips: 2–4 years Longevity depends on skin type, lifestyle, and skincare products. Periodic Colour Refresh is recommended to maintain results.

A: Most clients report mild to minimal discomfort. A topical numbing cream is applied before and during the procedure to keep you comfortable.

A: Expect light flaking or scabbing for 5–10 days. Full healing and colour settling take up to 4–6 weeks. Aftercare instructions will be provided to ensure optimal results.

A: Avoid applying makeup directly on the treated area until it’s fully healed (usually 7–10 days). You can wear makeup on untreated areas as usual.

A: PMU may not be suitable for: Pregnant or breastfeeding individuals Those with certain skin conditions (e.g., eczema, psoriasis near the area) Individuals on blood thinners or with bleeding disorders A consultation is required to determine your suitability.

A: No patch test is required as we use non-allergenic, high-quality products that are safe for sensitive skin and eyes. However, if you have a history of allergic reactions, please let us know before your appointment.

A: A Lash Lift curls and lifts your natural lashes from the root, making them look longer and more defined. The Tint darkens your lashes for a mascara-like effect. It’s perfect for enhancing natural lashes without extensions.

A: Results typically last 4–6 weeks, depending on your natural lash cycle and aftercare.

A: Brow Lamination smooths and straightens brow hairs, allowing us to reposition them into a fuller, more lifted shape. The Tint enhances colour and definition for a polished finish.

A: Brow Lamination results last about 4–6 weeks. Tint may fade slightly sooner, depending on your skin type and skincare routine.

A: Cluster Lashes are small groups of lashes applied to the lash line to create volume and drama. They are ideal for short-term wear (e.g., events or weekends) and are not recommended for long-term use.

A: Hybrid lashes combine classic (one lash per natural lash) and volume fans (multiple lightweight lashes) to create a full yet natural look. They’re a popular option for clients wanting texture and definition.

A: Cluster Lashes: 3–7 days Hybrid Lashes: 2–3 weeks with proper care; infills are recommended every 2–3 weeks.

A: To ensure the best results: Avoid water, steam, and sweating for 24–48 hours after treatment Do not rub or sleep directly on your lashes Avoid oil-based products near the eye area Brush lashes/brows gently with a spoolie to maintain shape

A: Yes, but avoid applying mascara to lash lifts or lash extensions, as it can shorten their lifespan. For brows, avoid using brow pencils or powders for at least 24 hours post-treatment.

A: Laser hair removal uses a concentrated beam of light to target and destroy the hair follicle at the root, reducing hair growth over time. It’s safe, effective, and suitable for most skin and hair types.

A: You have two options: Waxing or plucking is allowed 48 hours before your laser appointment Shaving is allowed up to 24 hours before the session Please avoid waxing or plucking within 48 hours and do not arrive with hair on the treatment area, as this can reduce the effectiveness of the laser.

A: Most clients need 6–8 sessions, spaced 4–6 weeks apart, for optimal results. Maintenance sessions may be needed over time depending on your hair growth and hormonal factors.

A: Most clients describe it as a mild snapping or tingling sensation.

A: Yes! Laser hair removal is safe for nearly all areas of the face and body, including underarms, legs, bikini, arms, back, and face.

A: No significant downtime is required. You may experience slight redness or sensitivity in the treated area, which usually subsides within a few hours.

A: Avoid sun exposure and tanning for at least 48 hours Avoid hot baths, saunas, or intense workouts for 24–48 hours Use a broad-spectrum SPF on exposed treated areas Try to avoid shaving or waxing until the next session to ensure that the different cycles of hair have a chance to grow

A: Laser may not be suitable for: Pregnant individuals Those with active skin infections or certain medications

A: Lipo Diode Laser is a non-invasive fat reduction treatment that uses low-level laser energy to target and shrink fat cells. The fat is then naturally eliminated by your body’s lymphatic system over time. It’s painless, with no downtime.

A: Lipo Diode Cavitation combines ultrasound cavitation (which breaks down fat cells using sound waves) with diode laser for enhanced fat loss. It’s ideal for sculpting areas like the abdomen, thighs, or arms.

A: RF Skin Tightening uses radio frequency energy to heat the deeper layers of skin, stimulating collagen and elastin production. This results in firmer, tighter skin and a smoother appearance, especially in areas prone to sagging or cellulite.

A: No, all treatments are non-invasive and virtually painless. Clients typically describe the sensation as warm and relaxing. You can resume normal activities immediately after your session.

A: Common treatment areas include: Abdomen Thighs Hips/love handles Upper arms Back

A: For best results, we typically recommend: 6–8 sessions for fat reduction 4–6 sessions for skin tightening Treatments are spaced 1–2 weeks apart. Results are gradual and improve with each session.

A: Some clients notice a difference after just 1–2 sessions, but the most visible results usually appear after 4–6 treatments, with ongoing improvement as your body processes fat and rebuilds collagen.

A: Ideal candidates are: Close to their target weight Looking to contour or firm specific areas Not pregnant or breastfeeding Without metal implants or severe health conditions in the treatment area A consultation will confirm your suitability and set realistic expectations.

A: Before: Stay well hydrated Avoid heavy meals or alcohol before your session After: Drink plenty of water to help flush out fat Avoid caffeine and alcohol for 24 hours Light exercise can boost results

A: Yes! Many clients choose to combine treatments. We’ll create a personalised plan based on your goals.

A: Gel nails use a long-lasting gel polish that is cured under a UV or LED lamp. They offer a glossy finish, chip resistance, and extended wear compared to traditional polish.

A: Gel nails typically last 3-4 weeks, depending on your lifestyle, nail growth, and aftercare. Regular maintenance can extend their wear.

A: When applied and removed professionally, gel nails do not damage your natural nails. Avoid peeling or picking at the gel to maintain nail health.

A: Gel polish is cured with a UV/LED lamp, making it more durable and longer-lasting. Regular polish air-dries and is more prone to chipping within a few days.

A: Wear gloves when cleaning or using harsh chemicals Apply cuticle oil daily to keep nails and skin hydrated Avoid using nails as tools to prevent lifting or breakage

A: We highly reccomend to come back to the salon to get the gel removed.

A: Yes, gel polish is generally safe during pregnancy. If you have concerns about UV exposure or sensitivity to products, please let us know — we’re happy to advise or adapt.

A: Absolutely, using a builder gel, we can create more lenght to your own nail.

A: All our products are carefully selected by our experienced team and sourced from a reputable European wholesaler. We only stock high-quality, professional-grade items that we trust and use ourselves.

A: Orders placed before 4:00 PM on working days (Monday–Friday)-Saturdays cut-off time is 10:30am-are dispatched the same day via Royal Mail Tracked 24 for fast and reliable delivery.

A: Royal Mail Tracked 24 aims to deliver your order within 1 working day after dispatch. Please note that delivery times may vary slightly during peak periods or due to postal delays. You will be able to track your order from the dispatch email.

A: Yes! We offer a 30-day return policy. If you're not completely satisfied, you can return the item in its original, unused condition within 30 days of purchase for a refund or exchange.

A: Please contact us first to request a return. We’ll provide clear instructions on how to return your item. Customers are responsible for return postage unless the product is faulty or incorrect.

A: Yes. All products are cosmetically safe, compliant with EU regulations, and suitable for professional or personal use. If you have a known allergy or sensitivity, we recommend reviewing ingredients before use.

A: We require full payment at the time of booking to secure your appointment. This helps us reduce no-shows and last-minute cancellations, ensuring fairness to our team and other clients.

A: You can cancel or reschedule your appointment up to 24 hours in advance with no penalty. This gives us enough time to offer the slot to another client.

A: If you cancel or reschedule less than 24 hours before your appointment, or do not show up, your payment will not be refunded. This is to cover the time and resources allocated to your booking.

A: You can cancel or reschedule by contacting us via phone, email, or through your online booking account. Please ensure you do this at least 24 hours before your appointment to avoid losing your payment.

A: Please let us know as soon as possible. If you're more than 10–15 minutes late, we may need to shorten or reschedule your service, and the full payment will still apply.

A: We understand that emergencies happen. If you contact us promptly, we may be able to accommodate you on a case-by-case basis, but refunds are not guaranteed for late cancellations or no-shows.